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Sometimes things don't work the way we'd all like them to, and the CCNet helpdesk is here for those times.
All problems with CCNet services are dealt with using help tickets. Whichever way you submit a ticket to
the helpdesk, you will be given a ticket number, and this is used both for reference and as a receipt.
For details of any current problems in the CCNet infrastructure, please visit the Live Status Page.
If you are experiencing a problem with any part of your CCNet IT service, there are three ways to get help:
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Click here to log in to the CCNet helpdesk. |
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Send an email giving details of the problem and quoting your IT asset number to itsupport@jnaconsulting.com. |
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Telephone the CCNet fault reporting line on 01865 305 005.
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